Terms of Service

Last Updated: April 21, 2026

CRITICAL LEGAL NOTICE - PLEASE READ CAREFULLY

ALL CONTENT ON THIS PLATFORM IS 100% AI-GENERATED AND MAY CONTAIN SIGNIFICANT ERRORS, INACCURACIES, FABRICATIONS, OR OUTDATED INFORMATION.

By using ItinerarySeek, you acknowledge that AI-generated travel itineraries, suggestions, recommendations, and all other content are for informational and entertainment purposes only and should NEVER be relied upon as the sole source of information for any travel decision.

YOU ASSUME 100% OF ALL RISKS associated with any travel decisions, bookings, or actions taken based on our service. We are NOT a travel agency, tour operator, travel advisor, booking platform, or provider of any travel services. We accept NO RESPONSIBILITY OR LIABILITY for any outcomes resulting from use of this service.

1Acceptance of Terms and Legal Agreement

By accessing, browsing, or using ItinerarySeek ("Service," "we," "us," or "our"), including any associated websites, applications, or services, you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement between you and ItinerarySeek.

IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST NOT USE THE SERVICE. We reserve the right to modify, update, or change these Terms at any time without prior notice. Your continued use of the Service after any such modifications constitutes your acceptance of the revised Terms.

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2Description of Service

ItinerarySeek provides an AI-powered travel itinerary planning platform that generates suggested travel routes, destinations, activities, and recommendations based on user inputs. The Service uses artificial intelligence, including third-party AI providers (such as Google Gemini), to create personalized travel suggestions.

The Service is NOT:

  • A licensed travel agency or tour operator
  • A booking platform for flights, hotels, or activities
  • A provider of travel insurance or protection
  • A source of official travel advisories or safety information
  • A substitute for professional travel consultation

3User Accounts and Responsibilities

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete registration information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept all responsibility for all activities that occur under your account
  • Immediately notify us of any unauthorized use of your account
  • Not share your account with others or allow others to access your account

We reserve the right to suspend, disable, or terminate your account at our sole discretion, without notice or liability, for any reason, including but not limited to violation of these Terms.

4AI-Generated Content - CRITICAL DISCLAIMERS

READ THIS SECTION CAREFULLY - THIS IS A BINDING LEGAL AGREEMENT

ALL CONTENT ON ITINERARYSEEK, INCLUDING BUT NOT LIMITED TO ITINERARIES, TRAVEL PLANS, RECOMMENDATIONS, ROUTES, TIMINGS, DISTANCES, COSTS, DESCRIPTIONS, POINTS OF INTEREST, AND ALL OTHER INFORMATION, IS 100% GENERATED BY ARTIFICIAL INTELLIGENCE AND MAY CONTAIN SIGNIFICANT ERRORS, INACCURACIES, "HALLUCINATIONS" (AI-FABRICATED INFORMATION), OUTDATED INFORMATION, OR COMPLETELY FALSE STATEMENTS.

BY USING THIS SERVICE, YOU EXPRESSLY ACKNOWLEDGE, UNDERSTAND, AND IRREVOCABLY AGREE THAT:

  • ZERO ACCURACY GUARANTEE: We make absolutely NO representations or warranties regarding the accuracy, reliability, completeness, timeliness, or suitability of ANY AI-generated content. AI outputs may be entirely fictional, fabricated, or dangerously incorrect.
  • AI HALLUCINATIONS: Artificial intelligence systems are known to "hallucinate" - meaning they can fabricate non-existent places, create fictional attractions, invent restaurants or hotels that do not exist, provide incorrect addresses, generate false historical information, and create entirely made-up content that appears factual but is completely false.
  • MANDATORY INDEPENDENT VERIFICATION: You are SOLELY and ENTIRELY responsible for independently verifying 100% of ALL information through official sources before making ANY travel arrangements, bookings, or decisions. NEVER rely on AI-generated content as your primary or sole source of information.
  • NO SAFETY GUARANTEE: We make NO guarantee whatsoever that any suggested location, route, activity, establishment, destination, transportation mode, or recommendation is safe, legal, accessible, open, operational, or suitable for any purpose. Some AI suggestions may lead to dangerous, illegal, or inaccessible locations.
  • CONSTANTLY CHANGING CONDITIONS: Travel conditions change constantly and without notice - roads close, businesses shut down, prices change dramatically, visa requirements change, political situations deteriorate, natural disasters occur, and safety conditions evolve rapidly. AI has no way to know current real-world conditions.
  • NO REAL-TIME INFORMATION: AI does not have access to real-time information. All data may be outdated by months or years. Current availability, pricing, hours of operation, and conditions are unknown to the AI.
  • OFFICIAL SOURCES REQUIRED: You MUST always consult official government travel advisories, embassy websites, local authorities, verified booking platforms, and authoritative sources before traveling.
  • NO MEDICAL/HEALTH ADVICE: AI cannot assess personal health conditions, physical abilities, medical needs, or provide healthcare advice. Consult licensed healthcare providers for all travel health advice including vaccinations, medications, and fitness for travel.
  • NO LEGAL/VISA ADVICE: AI cannot provide accurate visa, immigration, customs, or legal advice. Requirements vary by nationality and change frequently. Always verify with official embassy and government sources.
  • ENTERTAINMENT PURPOSE: This service is provided primarily for entertainment and general informational inspiration purposes. It is NOT a substitute for professional travel planning, consultation with licensed travel agents, or verified travel resources.

WAIVER OF CLAIMS: BY CONTINUING TO USE THIS SERVICE, YOU EXPRESSLY WAIVE ANY AND ALL CLAIMS, DEMANDS, OR CAUSES OF ACTION YOU MAY HAVE AGAINST ITINERARYSEEK ARISING FROM OR RELATED TO ANY INACCURACIES, ERRORS, OMISSIONS, HALLUCINATIONS, OR FALSE INFORMATION IN AI-GENERATED CONTENT. YOU ACCEPT THAT AI CONTENT MAY BE WRONG AND YOU ASSUME ALL RISKS ASSOCIATED WITH RELYING ON SUCH CONTENT.

5Travel Content & Itinerary Disclaimer

5.1 For Informational Purposes Only

The itineraries, routes, maps, driving directions, and destination guides provided on this website are for general planning and informational purposes only. While we endeavor to keep content up-to-date, the travel industry is dynamic, and details can change without notice. All content is AI-generated and should be independently verified.

EXPLICIT LIABILITY DISCLAIMER

All itineraries, travel plans, and recommendations provided by ItinerarySeek are for informational purposes only. ItinerarySeek is not liable for and expressly disclaims any responsibility for: canceled or delayed flights, closed or inaccessible attractions, personal injuries, illness, accidents, safety incidents occurring abroad or domestically, or any other adverse events that may occur during your travels. You acknowledge that travel involves inherent risks and that you are solely responsible for your own safety and wellbeing while traveling.

5.2 Accuracy of Travel Details

We cannot guarantee the absolute accuracy of specific details, including but not limited to:

  • Operating Hours: Opening and closing times for attractions, museums, restaurants, and businesses
  • Pricing: Entrance fees, transport fares, accommodation costs, and estimated budgets, which are subject to inflation and seasonal fluctuation
  • Schedules: Timetables for public transportation (trains, buses, ferries) or private tours
  • Driving Directions: Routes, turn-by-turn directions, distances, travel times, road conditions, and navigation instructions
  • Availability: Whether locations, attractions, or services are currently open, operational, or accessible

5.3 Third-Party Services & Bookings

Our website may link to or suggest third-party service providers (airlines, hotels, tour operators, car rentals, restaurants). We do not own, operate, or control these services.

  • Availability: We cannot guarantee availability for tickets, rooms, tours, or reservations mentioned in our content
  • Liability: We are not responsible for cancellations, delays, overbookings, quality of service, safety issues, or booking errors made by third-party providers
  • Pricing: Third-party prices may differ from any estimates shown in our itineraries

5.4 External Conditions & Safety

Travel involves inherent risks. We are not liable for disruptions, injuries, losses, or damages caused by:

  • Force Majeure: Natural disasters, severe weather, pandemics, political instability, civil unrest, terrorism, or war
  • Local Infrastructure: Road conditions, construction, detours, traffic, accidents, or sudden closures of landmarks, roads, or attractions
  • Health Regulations: Changes in vaccination requirements, quarantine rules, testing requirements, or public health mandates
  • Navigation Errors: Incorrect or outdated driving directions, GPS inaccuracies, or routing errors

5.5 Travel Documents & Compliance

It is the sole responsibility of the traveler to ensure they possess valid travel documents, including passports, visas, driver's licenses, vehicle insurance, and health certificates, and that they meet the entry requirements of their destination. Information regarding entry requirements provided on this site is subject to change and must be verified with official government sources and consulates before travel.

6Travel Advisory Feature Disclaimer

ItinerarySeek may provide daily AI-curated travel advisory updates relevant to the specific cities on your itinerary. These summaries are generated from publicly available sources and are intended to help users stay informed about potential travel-related developments at their planned destinations.

IMPORTANT — TRAVEL ADVISORY LIMITATIONS:

  • NOT OFFICIAL ADVISORIES: Travel advisory updates provided by ItinerarySeek are AI-generated summaries and are NOT official government travel advisories, emergency alerts, or safety notifications. They do not originate from any government agency, embassy, or official authority.
  • NO GUARANTEE OF COMPLETENESS OR ACCURACY: AI-curated advisories may be incomplete, delayed, inaccurate, or may fail to capture critical developments. They should never be relied upon as your sole or primary source of travel safety information.
  • NOT A REAL-TIME ALERT SYSTEM: Advisory updates are generated periodically and are not real-time emergency notifications. They may not reflect the most current conditions at your destination.
  • NOT A SUBSTITUTE FOR OFFICIAL SOURCES: You must always verify travel conditions with official government travel advisory websites, including but not limited to travel.state.gov (US), gov.uk/foreign-travel-advice (UK), and your country's equivalent foreign affairs or consular services.
  • NO DUTY TO WARN: ItinerarySeek assumes no duty, obligation, or responsibility to warn users of any dangers, risks, or adverse conditions at any destination. The inclusion of this feature does not create any duty of care, fiduciary relationship, or advisory obligation between ItinerarySeek and its users.
  • USER RESPONSIBILITY: You are solely responsible for monitoring travel conditions, registering with your country's embassy or consular services, and making informed decisions about whether to travel to or remain at any destination.

WAIVER: BY USING THE TRAVEL ADVISORY FEATURE, YOU EXPRESSLY ACKNOWLEDGE THAT AI-GENERATED ADVISORY SUMMARIES ARE INFORMATIONAL ONLY, MAY BE INACCURATE OR INCOMPLETE, AND ARE NOT A SUBSTITUTE FOR OFFICIAL GOVERNMENT TRAVEL ADVISORIES. YOU WAIVE ANY AND ALL CLAIMS AGAINST ITINERARYSEEK ARISING FROM RELIANCE ON THESE SUMMARIES, INCLUDING BUT NOT LIMITED TO CLAIMS FOR FAILURE TO WARN, NEGLIGENT MISREPRESENTATION, OR OMISSION OF MATERIAL INFORMATION.

7Complete Assumption of All Travel Risks

TRAVEL IS INHERENTLY DANGEROUS AND UNPREDICTABLE. BY USING OUR SERVICE TO PLAN, RESEARCH, OR ORGANIZE TRAVEL IN ANY WAY, YOU VOLUNTARILY, KNOWINGLY, AND EXPRESSLY ASSUME 100% OF ALL RISKS ASSOCIATED WITH TRAVEL, INCLUDING BUT NOT LIMITED TO:

  • Accidents, injuries, permanent disability, illness, disease, or death of you or any travel companions
  • Property damage, loss, destruction, or theft of belongings, luggage, or valuables
  • Vehicle accidents, breakdowns, collisions, road hazards, or transportation failures
  • Flight delays, cancellations, overbooking, missed connections, or denied boarding
  • Natural disasters, severe weather, earthquakes, floods, fires, volcanic eruptions, or climate events
  • Political instability, civil unrest, riots, terrorism, war, or military conflict
  • Crime, assault, robbery, kidnapping, fraud, or scams targeting travelers
  • Food poisoning, contaminated water, allergic reactions, or communicable diseases
  • Medical emergencies, hospitalization, emergency evacuation, or inadequate healthcare
  • Border closures, visa denials, deportation, detention, or immigration violations
  • Lost or stolen passports, identity documents, or travel documents
  • Financial losses from bookings, cancellations, no-shows, currency exchange, or price changes
  • Communication failures, lack of internet or phone connectivity, or inability to contact emergency services
  • Cultural misunderstandings, legal violations in foreign jurisdictions, or arrest
  • Getting lost, stranded, or unable to return home as planned
  • Any other foreseeable or unforeseeable risks inherent to travel

ACKNOWLEDGMENT OF RISK: YOU ACKNOWLEDGE THAT YOU ARE AWARE OF AND UNDERSTAND THE RISKS ASSOCIATED WITH TRAVEL AND THAT AI-GENERATED CONTENT MAY LEAD YOU TO DANGEROUS, INAPPROPRIATE, OR UNSUITABLE LOCATIONS. ITINERARYSEEK ACCEPTS ABSOLUTELY NO RESPONSIBILITY OR LIABILITY FOR ANY NEGATIVE OUTCOMES, LOSSES, INJURIES, OR DAMAGES ARISING FROM YOUR TRAVEL DECISIONS, WHETHER OR NOT THOSE DECISIONS WERE INFLUENCED BY OUR AI-GENERATED CONTENT.

TRAVEL INSURANCE RECOMMENDATION: WE STRONGLY RECOMMEND THAT YOU PURCHASE COMPREHENSIVE TRAVEL INSURANCE COVERING TRIP CANCELLATION, MEDICAL EMERGENCIES, EMERGENCY EVACUATION, LOST BAGGAGE, AND ALL OTHER FORESEEABLE RISKS BEFORE ANY TRAVEL. WE DO NOT PROVIDE TRAVEL INSURANCE AND HAVE NO AFFILIATION WITH ANY INSURANCE PROVIDER.

8No Professional Advice

The Service does not provide professional travel advice, legal advice, financial advice, medical advice, or any other form of professional consultation. Our AI-generated content is for general informational purposes only.

You should always:

  • Consult licensed travel agents for complex travel arrangements
  • Check official government travel advisories (e.g., travel.state.gov for US citizens)
  • Verify visa and passport requirements with relevant embassies
  • Consult healthcare providers for travel vaccinations and health advice
  • Purchase appropriate travel insurance
  • Verify all bookings directly with airlines, hotels, and service providers
  • Research local laws, customs, and safety conditions

9Complete Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ITINERARYSEEK EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT
  • UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE SERVICE
  • FREEDOM FROM VIRUSES OR HARMFUL COMPONENTS
  • RESULTS OR OUTCOMES FROM USE OF THE SERVICE
  • QUALITY, SAFETY, OR LEGALITY OF ANY SUGGESTED DESTINATIONS OR ACTIVITIES

10Complete Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ITINERARYSEEK, ITS OWNERS, OPERATORS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTRACTORS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, "RELEASED PARTIES") SHALL HAVE ABSOLUTELY NO LIABILITY WHATSOEVER FOR ANY:

  • DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND
  • LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES
  • PERSONAL INJURY, BODILY HARM, ILLNESS, DISABILITY, OR DEATH
  • PROPERTY DAMAGE, LOSS, OR THEFT
  • EMOTIONAL DISTRESS, MENTAL ANGUISH, OR PSYCHOLOGICAL HARM
  • TRAVEL-RELATED EXPENSES, LOSSES, COSTS, OR INCONVENIENCES OF ANY KIND
  • MISSED FLIGHTS, TRAINS, BUSES, CONNECTIONS, RESERVATIONS, OR TOURS
  • COSTS OF SUBSTITUTE ARRANGEMENTS, EMERGENCY TRAVEL, OR ALTERNATIVE SERVICES
  • BOOKING CANCELLATIONS, NO-SHOWS, OVERBOOKINGS, OR RESERVATION ERRORS
  • VISA DENIALS, IMMIGRATION ISSUES, BORDER DETENTION, OR DEPORTATION
  • ACCIDENTS, VEHICLE BREAKDOWNS, ROADSIDE EMERGENCIES, OR NAVIGATION ERRORS
  • FOOD POISONING, ALLERGIC REACTIONS, OR HEALTH EMERGENCIES
  • CRIMES, FRAUD, SCAMS, OR THEFT OCCURRING DURING TRAVEL
  • WEATHER-RELATED DISRUPTIONS, NATURAL DISASTERS, OR FORCE MAJEURE EVENTS
  • ANY DAMAGES ARISING FROM RELIANCE ON AI-GENERATED CONTENT, RECOMMENDATIONS, OR SUGGESTIONS
  • DAMAGES ARISING FROM AI HALLUCINATIONS, FABRICATED INFORMATION, OR INACCURATE DATA
  • ANY LOSSES RESULTING FROM FOLLOWING AI-SUGGESTED ROUTES, DIRECTIONS, OR ACTIVITIES
  • THIRD-PARTY CLAIMS RELATED TO YOUR TRAVEL OR USE OF OUR SERVICE

ABSOLUTE LIABILITY CAP: NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE LESSER OF: (A) THE AMOUNT YOU ACTUALLY PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY UNITED STATES DOLLARS ($50 USD).

NO REFUNDS FOR AI INACCURACIES: YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU SHALL NOT BE ENTITLED TO ANY REFUND, CREDIT, OR COMPENSATION OF ANY KIND FOR ANY AI-GENERATED CONTENT THAT PROVES TO BE INACCURATE, INCOMPLETE, OUTDATED, OR FABRICATED. AI INACCURACIES ARE AN INHERENT AND EXPECTED CHARACTERISTIC OF THE SERVICE.

THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND REGARDLESS OF WHETHER ITINERARYSEEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

11Comprehensive Indemnification

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO UNCONDITIONALLY AND IRREVOCABLY INDEMNIFY, DEFEND, AND HOLD COMPLETELY HARMLESS ITINERARYSEEK AND ALL RELEASED PARTIES (AS DEFINED IN SECTION 9) FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, SUITS, PROCEEDINGS, DAMAGES, LOSSES, LIABILITIES, SETTLEMENTS, JUDGMENTS, FINES, PENALTIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND LITIGATION COSTS) ARISING OUT OF OR RELATED TO:

  • Your access to or use of the Service, including any reliance on AI-generated content
  • Any travel arrangements, bookings, reservations, or travel-related decisions you make based on information from the Service
  • Any injury, illness, death, property damage, financial loss, or harm experienced by you or any third party in connection with your travel or use of the Service
  • Any claims that AI-generated content was inaccurate, misleading, incomplete, fabricated, or caused harm
  • Any accidents, incidents, or emergencies that occur during travel planned using our Service
  • Your failure to independently verify information before making travel decisions
  • Your violation of these Terms, our Privacy Policy, or any applicable laws, regulations, or third-party rights
  • Any content, data, or information you submit to or through the Service
  • Any dispute between you and any third-party service provider (airlines, hotels, tour operators, etc.)
  • Claims by your travel companions, family members, or any other persons affected by your use of the Service

This indemnification obligation shall survive the termination of your account and these Terms. You agree that we shall have the right, at our sole discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall cooperate fully with our defense of such claims.

!Express Release of All Claims and Waiver

BY USING THIS SERVICE, YOU HEREBY VOLUNTARILY, KNOWINGLY, AND EXPRESSLY RELEASE, WAIVE, RELINQUISH, AND FOREVER DISCHARGE ITINERARYSEEK AND ALL RELEASED PARTIES FROM ANY AND ALL CLAIMS, DEMANDS, RIGHTS, AND CAUSES OF ACTION OF EVERY KIND AND NATURE, WHETHER KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, DISCLOSED OR UNDISCLOSED, THAT YOU NOW HAVE OR MAY LATER HAVE ARISING FROM OR RELATING TO:

  • Any inaccuracy, error, omission, hallucination, or fabrication in AI-generated content
  • Any financial losses, costs, expenses, or damages incurred in connection with travel
  • Any personal injury, illness, emotional distress, or death related to your travel
  • Any property damage, loss, or theft during travel
  • Any failed, disrupted, or unsatisfactory travel experiences
  • Any claims for breach of contract, negligence, misrepresentation, or fraud
  • Any claims arising under consumer protection laws or regulations

CALIFORNIA CIVIL CODE SECTION 1542 WAIVER: IF YOU ARE A CALIFORNIA RESIDENT, YOU EXPRESSLY WAIVE THE BENEFITS OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY." YOU ACKNOWLEDGE THAT YOU MAY LATER DISCOVER CLAIMS PRESENTLY UNKNOWN AND AGREE THAT THIS RELEASE APPLIES TO ALL SUCH FUTURE DISCOVERED CLAIMS.

ACKNOWLEDGMENT: You acknowledge that you have had the opportunity to consult with legal counsel regarding this release and waiver, that you understand its terms and consequences, and that you are voluntarily agreeing to this release and waiver as a condition of using the Service.

12Dispute Resolution and Arbitration

BINDING ARBITRATION AGREEMENT

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

  • Arbitration shall take place in Delaware, United States
  • The arbitrator's decision shall be final and binding
  • Judgment on the award may be entered in any court of competent jurisdiction
  • Each party shall bear its own costs and attorneys' fees

CLASS ACTION WAIVER: YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN US AND YOU INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

13Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. For any matters not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.

14Third-Party Services and Links

The Service may contain links to third-party websites, services, or content that are not owned or controlled by ItinerarySeek. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that ItinerarySeek shall not be responsible or liable for any damage or loss caused by your use of any third-party websites, services, or content, including but not limited to airlines, hotels, car rental companies, tour operators, restaurants, or any other travel service providers.

15Intellectual Property

The Service, including its design, features, functionality, and content (excluding user-submitted content), is owned by ItinerarySeek and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, lease, or create derivative works based on the Service without our prior written consent.

16User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, store, process, reproduce, modify, and display such content solely for the purpose of providing and improving the Service.

17Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution provisions.

18Force Majeure

ItinerarySeek shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of terrorism, war, government actions, power outages, internet failures, or third-party service disruptions.

19Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after any modifications constitutes your acceptance of the revised Terms.

20Contact Information

If you have any questions about these Terms, please contact us. You can also review our Privacy Policy or visit our FAQ for common questions.

21Travel Points Rewards Program

ItinerarySeek offers a Travel Points rewards program ("Rewards Program") to eligible subscribers. By participating in the Rewards Program, you agree to the following terms in addition to the general Terms of Service.

21.1 Eligibility

  • The Rewards Program is available exclusively to users subscribed to the Solo plan or higher ("Eligible Subscribers").
  • Users on the free Explorer plan may view program details but cannot earn referral, engagement, or milestone points.
  • New subscribers must maintain an active paid subscription for a minimum of 30 consecutive days before becoming eligible to earn points. Welcome bonuses received via referral are excluded from this waiting period.
  • ItinerarySeek reserves the right to modify eligibility requirements at any time.

21.2 Earning Points

  • Points may be earned through referrals, platform engagement activities, and milestone achievements as described in the program documentation.
  • Points are awarded at ItinerarySeek's sole discretion. The number of points awarded for any activity may change without prior notice.
  • Earning rates are subject to tier-based multipliers. The tier multiplier for referral points is capped at 1.5x regardless of membership tier.
  • Birthday month multipliers (2x base + 200 bonus) do not stack with tier multipliers; the higher value applies.
  • Monthly caps: Referral points are capped at 2,000 points per calendar month. Engagement points are capped at 500 points per calendar month. These caps reset on the first day of each month.
  • Points have no cash value. The approximate valuation of 100 points = $1 is provided for reference purposes only and does not constitute a guarantee of monetary value.

21.3 Referral Program

  • Eligible Subscribers may refer new users using their unique referral code (member code).
  • Referral points are awarded to the referrer when a referred user signs up with ItinerarySeek. The amount depends on the referred user's chosen plan.
  • The referred user ("Referee") must maintain an active paid subscription for at least 30 days and create at least one itinerary for the referral to be fully qualified.
  • Self-referrals are strictly prohibited. Attempts to refer yourself using multiple accounts, the same IP address, device, or payment method will result in disqualification and potential account suspension.
  • Welcome bonuses of 500 points are awarded to Referees only when signing up on a paid plan via a valid referral link.
  • ItinerarySeek reserves the right to revoke ("claw back") referral points if a Referee cancels their subscription within 30 days or if fraudulent activity is detected.

21.4 Redeeming Points

  • Points may be redeemed for subscription credits, feature unlocks, profile badges, and other rewards as listed in the rewards catalog.
  • Redemption values and available rewards may change at any time without prior notice.
  • Users with an active billing cycle (Auto Pay) receive a 10% discount on all point redemptions.
  • Redeemed points are non-refundable. Once a redemption is processed, it cannot be reversed.
  • Points cannot be transferred between accounts, sold, bartered, or exchanged for cash.
  • ItinerarySeek reserves the right to limit or suspend redemption capabilities at any time.

21.5 Membership Tiers

  • The Rewards Program includes five membership tiers: Explorer, Navigator, Adventurer, Globetrotter, and Ambassador.
  • Tier status is determined by lifetime points earned (cumulative total), not current redeemable balance.
  • Tier status does not decrease. Once a tier is achieved, it is retained permanently regardless of point redemptions or balance changes.
  • Higher tiers provide increased earning multipliers on future point awards.
  • ItinerarySeek reserves the right to modify tier thresholds, multipliers, and benefits at any time.

21.6 Points Expiration

  • Points expire after 24 months of account inactivity. Inactivity is defined as no points earned or redeemed within a consecutive 24-month period.
  • When points expire, the entire redeemable balance is forfeited and set to zero. A record of the expiration is maintained in the transaction history.
  • Lifetime points and tier status are not affected by expiration. Only the redeemable balance is forfeited.
  • Any earning or redemption activity resets the 24-month inactivity clock. Account login alone does not constitute activity.
  • ItinerarySeek is not obligated to notify users prior to points expiration, though reasonable efforts may be made to send reminders.

21.7 Anti-Abuse and Fraud Prevention

  • ItinerarySeek employs automated systems to detect and prevent abuse of the Rewards Program, including but not limited to fake referrals, account farming, and exploitation of program mechanics.
  • If fraudulent or abusive activity is detected, ItinerarySeek may, at its sole discretion: revoke earned points, disqualify referrals, suspend or terminate the user's account, and/or ban the user from future participation in the Rewards Program.
  • Decisions regarding abuse and fraud are final and not subject to appeal.

21.8 Program Modifications and Termination

  • ItinerarySeek reserves the right to modify, suspend, or terminate the Rewards Program at any time, with or without notice.
  • In the event of program termination, users will be given a reasonable period (no less than 30 days) to redeem accumulated points before they are forfeited.
  • Changes to point values, earning rates, redemption options, tier thresholds, or program rules may be made at any time and will be effective immediately upon posting.
  • Continued participation in the Rewards Program after changes are posted constitutes acceptance of the modified terms.

Your Agreement

BY USING ITINERARYSEEK, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.